PRIVACY POLICY
Effective Date: January 1, 2026
At JusticeHub, we take your privacy seriously. This policy explains how we collect, use, protect, and share your personal information.
Quick Summary
What We DO
- •Encrypt and protect your data
- •Let you control your privacy settings
- •Give you access to your data anytime
- •Delete your data when you ask
What We DON'T Do
- •Sell your data to advertisers
- •Share your info without permission
- •Track you across other websites
- •Use your data for unrelated purposes
1. Information We Collect
Information You Provide
When you use JusticeHub, you may provide us with:
- Account Information: Name, email, age, location
- Stories: Your personal stories and experiences you choose to share
- Profile Data: Goals, interests, achievements, and journey tracking
- Communications: Messages you send through our platform
- Organization Details: For partners and talent scouts
Information We Collect Automatically
- Usage Data: How you interact with our platform
- Device Information: Browser type, IP address, device type
- Analytics: Pages viewed, time spent, features used
2. How We Use Your Information
We use your information to:
- Provide Services: Connect you with resources, programs, and opportunities
- Personalize Experience: Tailor recommendations to your needs
- Enable Connections: Match youth with mentors and programs
- Improve Platform: Analyze usage to make JusticeHub better
- Communicate: Send updates, notifications, and support
- Safety & Security: Detect fraud and abuse
- Legal Compliance: Meet our legal obligations
3. Privacy Controls & Your Choices
Story Visibility Controls
When sharing your story, you choose who can see it:
- •Public: Visible to everyone (helps inspire others)
- •Network Only: Shared with trusted organizations
- •Anonymous: Published without identifying information
You can also:
- Update or delete your stories anytime
- Control who can contact you
- Opt out of certain communications
- Download all your data
- Delete your account completely
4. How We Share Information
We will NEVER sell your personal data. We only share information:
- With Your Consent: When you explicitly agree
- Service Providers: Trusted partners who help us operate (hosting, analytics)
- Safety & Legal: When required by law or to prevent harm
- Aggregated Data: Non-identifiable statistics for research and advocacy
5. Data Security
We protect your data with:
- Industry-standard encryption (SSL/TLS)
- Secure servers in Australia
- Regular security audits
- Limited employee access
- Two-factor authentication options
6. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your login and preferences
- Understand how you use our platform
- Improve performance and security
You can control cookies through your browser settings. Note that disabling cookies may limit some functionality.
7. Children's Privacy (Under 18)
Special Protections for Young People
- •Default privacy settings are more restrictive for users under 18
- •Stories from minors require additional review before publication
- •Contact from talent scouts is monitored and restricted
- •Parents/guardians can request account deletion at any time
8. Your Rights
Under Australian privacy law, you have the right to:
- Access: Request a copy of your personal data
- Correct: Update incorrect or incomplete information
- Delete: Request deletion of your account and data
- Restrict: Limit how we use your information
- Port: Export your data in a machine-readable format
- Object: Opt out of certain data processing
To exercise these rights, email us at privacy@justicehub.org.au
9. Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of any significant changes via email or a prominent notice on our platform.
10. Contact Us
If you have questions or concerns about your privacy:
Email: privacy@justicehub.org.au
Phone: 1800 123 456
Mail: Privacy Officer, JusticeHub
Level 3, 123 Justice St, Brisbane QLD 4000